How Wallet Rules Apply to DANA and QRIS
Our Terms & Conditions apply when you create an account, confirm your phone number, add funds, request a withdrawal or contact us about a disputed record. You must provide accurate account details, keep your login credentials private and use payment details that belong to you. We
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may ask for an account check before access to wallet functions is restored or a withdrawal is processed. DANA, OVO, GoPay, QRIS, bank transfer and virtual account records may be matched to your account details so we can investigate status questions. A payment receipt should show
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the reference, amount and time. We may pause an action while those details are checked. Access depends on local law, and these Terms & Conditions do not remove any rights or duties that apply under Indonesian law. If a rule changes, we will publish the revised
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wording on the policy page and record its effective date.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
